| Alfred Nugent |
|Military career||World War I Veteran|
|Family|| Sarah O'Brien (aunt) |
Sarah O'Brien's shell-shocked brother (uncle, deceased)
Mrs Nugent (mother)
Mr Nugent (father)
|Occupation|| Second Footman at Downton Abbey |
Hotel waiter (formerly)
|Loyalty|| Downton Abbey |
|Behind the scenes|
|Portrayed by||Matt Milne|
- "Oh, do pick him Carson and cheer us all up a bit. Alfred is nice, but he does looks like a puppy that has been rescued from a puddle."
- —Lady Mary speaking to Mr. Carson about hiring the handsome footman James[src]
Alfred Nugent fought in the army in the First World War. After his discharge, he worked as a hotel waiter. It was while he was a hotel waiter that he first took an interest in cooking. He wanted to try out for a job in a kitchen, but his Aunt Sarah talked him out of it, persuading him to try for a job that would give eventual promotion to be a butler.
He has also stated he is glad to be a follower of the Anglican Church.
When Carson begins to lament the need for another footman, O'Brien puts forward the name of her nephew Alfred, but Carson immediately dismisses this idea, as he has a society wedding to get through and doesn't have the time to train a "hobbledy-hoy". O'Brien, however, goes over his head to ask Lady Cora, who consults her husband when he is distracted. Later, Robert, who is having financial problems, decrees no new servants after learning from Thomas that Alfred has already arrived.
Upon his arrival, he is grilled by Mr. Carson in the presence of Mrs. Hughes, Thomas Barrow, Sarah O'Brien, and Daisy Mason. Carson believes that Alfred is too tall, as a footman should be no taller than 6'1", and he doesn't think Alfred's experience as a hotel waiter is adequate, but as O'Brien says, Alfred already has the job so there is no reason for interviewing him. Alfred tells Mr. Carson "I mean to try" to which Mr. Carson replies "As long as you do." He immediately starts working, getting the car door and the luggage for Sybil Branson and her husband upon their arrival to Downton.
Alfred later admits to his aunt, Sarah, that he feels nervous, but she tells him not to worry. Thomas walks by remarking Alfred has no experience. Alfred admits Thomas is right, but Sarah tells Alfred to ignore him, saying he is skilled and has a nice manner and that he is "not vain like Thomas." Violet Crawley remarks that she thought he was walking on stilts during one dinner after asking him if he was really as tall as he was. Alfred worked in silver service at a hotel, before arriving at Downton Abbey. His repeating this serving style at Downton, trying to serve them rather than letting them serve themselves. This angers Mr. Carson, because that style was never used in a private home.
Alfred takes some of the duties of valet, when neither Carson nor Thomas will see to Tom Branson (the former chauffeur), not even to just see if he needs anything. Mrs. Hughes says that Alfred will have to do it, even though Mr. Carson says that he won't know anything other than to clean shoes left outside the door at night (a hotel practice).
Alfred makes many mistakes, but they are often not his fault. Alfred has come into a situation of rivals fighting for position. His aunt is determined to push him up to be a valet. She goes to Thomas and asks him to help Alfred acheive the position of valet to Matthew Crawley. Thomas takes this as a personal insult as he had to struggle for years. Later, Jimmy arrives and is competing with Alfred for the job of first footman. Both of them give him "help". Thomas points out a bottle to remove a spot, Alfred burns a hole in Matthew Crawley's tail coat of his suit due to Thomas intentionally giving him the wrong chemical for cleaning Episode 3.02. Later, Jimmy tells him to put the serving utensils on the edge of the tray, which results in them falling into the dowager's lap.
When Mrs. Martha Levinson arrives he takes her hand to help her down from the car and ends up holding hands as she launches into an oration. At dinner, she jokes with Alfred making him laugh. When the women discuss Isobel's work with former prostitutes, Martha tells them not to give the address of the organization, as Alfred will be taking notes. She winks at Alfred making him smile, which earns Alfred a stern look from Mr. Carson. Alfred begins a bit of a romance with her personal maid, Miss Reed, who kisses him. After Miss Reed returns to America, Alfred admits to Daisy that he still thinks of her and that he liked the fact that she spoke her mind. Despite the fact that Daisy is partial to him, Alfred later takes a fancy to Ivy Stuart. 
Mr. Carson does later start helping Alfred out, such as telling him which spoons are which. Carson later admits that he respects Alfred, saying that he is good and willing, even if he is O'Brien's nephew. Jimmy later remarks that Carson favors Alfred over himself.
Alfred walks in on Thomas making a sexual advance towards Jimmy Kent, the other footman. He is shocked and his aunt Sarah, who is angry at Thomas for his treatment of Alfred and spreading a rumor that she was leaving, persuades him to inform Mr Carson. Alfred doesn't believe that Jimmy was a willing participate, but later phones the police (on his own) after learning Jimmy has relented in letting Thomas have a reference. However, when Inspector Stanford arrives during the cricket mach, Lord Grantham persuades him to say that he was mistaken and that he made the phone call when drunk.
Many times in the course of the series, Alfred displays an interest and talent for cooking, despite having displayed a total ignorance about food when Mrs. Patmore served Edith Crawley's would-have-been wedding food for the staff supper. It is revealed that he originally wanted to try for a kitchen job, but that his aunt Sarah had talked him out of it. She told him that few men succeed in this career, most end up taking orders from some red-faced old woman. She believed that he needed to start the career route to being a butler. In the kitchen, he helps Ivy to chop, and proves that he knows how to whip mayonnaise after it has separated. He tells Mrs. Hughes at the Thirsk fair in 1921, while examining the spices at Jos Tufton's stall, that he knows cooking is "where I belong." She gives him some encouragement.
|Appearances and Mentions|
|Series 1||Episode 1||Episode 2||Episode 3||Episode 4||Episode 5||Episode 6||Episode 7||—||—|
|Series 2||Episode 1||Episode 2||Episode 3||Episode 4||Episode 5||Episode 6||Episode 7||Episode 8||Christmas Special|
|Series 3||Episode 1|